Certified Nursing Assistant (CNA) Test 2025 – 400 Free Practice Questions to Pass the Exam

Question: 1 / 400

Which question exemplifies an open-ended inquiry for effective communication with clients?

"Would you like a glass of water?"

"Is there anything you need right now?"

"How can I assist you today?"

"When you were growing up, what were your favorite foods?"

The question that exemplifies an open-ended inquiry for effective communication with clients is one that encourages the individual to express themselves in a more detailed manner rather than simply providing a yes or no answer. The option that asks about favorite foods while growing up invites the client to share personal experiences, thoughts, and feelings, which helps foster a deeper and more meaningful conversation.

Open-ended questions are essential in healthcare as they promote dialogue, allowing clients to communicate their needs, preferences, and histories. This engagement not only enriches the interaction but can also provide healthcare providers with important context about the client, leading to better personalized care.

The other options, while they may serve a purpose in communication, tend to limit the response to a simple consent or a short answer, which does not facilitate the same level of engagement. For example, a request for a glass of water or asking if there’s anything needed can be answered quickly and does not provide room for the client to elaborate on their feelings or preferences. Asking how to assist today might prompt more conversation but still leans towards providing specific assistance instead of encouraging a broader discussion.

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