Certified Nursing Assistant (CNA) Practice Exam

When a health care provider calls requesting a pain pill for a resident, it is essential for the nursing assistant to prioritize clear and accurate communication. Putting the health care provider on hold and finding a nurse who can properly receive the order ensures that the request is handled according to established protocols. This step is important because a nurse is typically responsible for administering medications and managing treatment orders, ensuring that the resident receives the correct dosage and that all necessary assessments have been performed. In addition, this approach allows for a professional level of oversight in medication administration, as nurses have the training to assess the condition of the resident and to verify that it is appropriate to administer the requested pain relief. Involving a nurse helps maintain patient safety and legal compliance, which are critical aspects of healthcare practice. It also allows for ongoing communication and collaboration within the healthcare team, ensuring that all actions taken are in the best interest of the resident’s health.